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Accessibility

This accessibility statement applies to Crown Estate Scotland’s website, www.crownestatescotland.com.

This website was developed in line with Web Content Accessibility Guidelines (WCAG) 2.1 to be compliant with AA standards. Its most recent review was completed on 16 November 2020.

This website is run by Crown Estate Scotland.

Crown Estate Scotland is committed to providing a website that is accessible to the widest possible audience.

In addition to the site’s code being WCAG 2.1 AA compliant, users should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 200% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (tested using ChromeVox).

We have also made the website text as simple as possible to understand.

AbilityNet (https://mcmw.abilitynet.org.uk/) has advice on making your device easier to use if you have a disability.

Accessibility limitations:

We know some parts of this website are not fully accessible:

There are contrast issues, relating to white text appearing over images and coloured backgrounds. We are working to resolve this; however in the meantime users can increase the contrast themselves.

From a sample test, the majority of the office-format (i.e. PDF / MS Word) documents available for download do not adhere fully to accessibility regulations. We are working to resolve this and in the meantime users can contact us to request documents in an alternative format.

Embedded video content (hosted via Vimeo) lacks closed captioning, we are working to resolve this.

Feedback and contact information:

We are always looking for ways to help people get the best experience from this website. If there is information you think should be included on this page, or if you experience any problem accessing the site then please contact us: enquiries@crownestatescotland.com

Please note: for advice on what information to include when you contact us, we recommend you read:

Contacting Organisations about Inaccessible Websites

If you need information on this website in a different format like accessible PDF, large print, easy-read, audio recording or braille:
email enquiries@crownestatescotland.com
call 0131 260 6070
We will consider your request and get back to you in five working days.

If you are having trouble viewing the map of our assets on the 'What we do > Map' page, please contact our GIS team via gis@crownestatescotland.com .

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the limitations listed below:

Contrast issues
There are currently contrast issues with the sub-navigation, various areas of body overlay text and the footer navigation.

PDFs and other documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Embedded video content
Video content, hosted on Vimeo, lacks closed captioning.

We are in the process of evaluating the issues above, and will update this document with an Accessibility Roadmap on or before 30 May 2021.

Preparation of this accessibility statement

This statement was prepared on 17 November 2020.

This website was last tested on 16 November 2020. The test was carried out by Seven Hills Digital.