Request:
I refer to your letter dated 26th April 2021, regarding land in the Balmacara area. To better understand your position, I would be grateful if you could provide me with a copy of a map showing the area in question.
Response:
I refer to your letter of 5 May, which I received yesterday. I am currently unable to make arrangements for you to have a face-to-face meeting. In accordance with Scottish Government COVID-19 restrictions we are all working remotely.
If you would like to call me then I can take the details of your complaint over the telephone.